Review of Rapidnet - service and support.

This review is in two parts:

Service: The only time I've really had issues was when the weather was rainy. Other than that I come across speed issues every now and again but if I remember correctly the service is contended. The service is generally good but good enough to the point that I told my neighbor to join.

Sales and after sales support: The initial request for sight survey was answered in 2 business days. The contact at Rapidnet was Thabo. He doesn't talk much but is very helpful. The appointment was set and one day prior to the appointment I had to cancel. I told Thabo my schedule is hectic and he said he'd keep that in mind but nevertheless we made an appointment. Lo and behold the next day Thabo phones with a cancellation - they're on their way! The guys took a couple of minutes with binoculars and went their way. Thabo phoned me the next day - I'm feasible!

2 weeks later the guys came for the install which took roughly 5 hours due to some difficulty in reaching the roof.

Since, If upgraded twice. Mivasha was my go-to and she was fast to respond - normally within a business day - and accommodating to boot.

So thus far, Rapidnet, I enjoy doing business with you. Keep it up!