Rapidnet...Not as Rapid service...

I have requested a COO (Change of Ownership) almost a month and a half ago from my name to my wife's name. Till this day, they are trying to deduct from a bank account which is not in use anymore, which the COO would have cleared up.

Documents have been sent to this Thabo guy from Rapidnet more than once, with the first time being the 7th of November 2018. Everytime, he just has a different excuse as to why the COO did not happen yet. So if that is the case, I have a major issue paying them a R99.00 connection fee... Again.... because of their poor service which cause me to pay R200.00 in bank charges, every single time.

I used to be happy with Rapidnet, but now these days, not so happy anymore, dont even think I would recommend it to anyone. The internet is good, but the people taking care of the clients not so much.

And of course, being Rapidnet, they are nice enough to cut off both of my internet lines (one being a business), just because they have not been doing their job.

This is a no go people