Poor service and Internet

I am so disappointed with the service i am receiving from Rapidnet, i have been complaining since they install home Wi-Fi, the speed of the internet is very slow into a point that i cannot even work from home, its connect and disconnect in less than 5 minutes , their technician was at my house Wednesday last week and he has done some setting and now it is too slow than before, i have opted to buy data and connect with my phone then what am i paying for every month, when its switched off, the internet light will not light on, they will need to do settings first for it to become green . I don’t see the value of my money, i am paying for nothing and when you speak to support on WhatsApp, they advised that we are still checking and they check for 45 minutes or more and revert to you after 45 minutes, they don’t care about their clients, i cursed the day i choose them over other companies , poor service, poor network, poor communication, will cancel this nonsense and try someone who will see the value of the money i am paying