No internet connection for 3 weeks

I’ve had the worst customer service experience with your company over the past 3 weeks. My internet has been unstable or completely down, and despite multiple attempts to get assistance, nothing has been resolved.

Each time I call, I’m connected to a consultant named Ryan, who either hangs up or fails to assist.

On WhatsApp, Jesse keeps making promises that are never fulfilled.

I’ve been waiting over 2 weeks for a technician, and to this day, no one has shown up or even followed up.

Yet, I still receive invoices expecting full payment for a service I’ve barely used due to your lack of support.

This is a complete rip-off and your after-sales service is beyond disappointing — pathetic, unprofessional, and unacceptable.