FIBRE CONNECTION

I joined Rapidnet in February 2021 who at that time said that it was fibre only to find out now that it is not fibre.They offered a package R299 per month for a 5mbps speed.Subsequent to that others living in the same complex as myself were offered 5mbps for R199 or 10mbps for R299. I contacted rapidnet headoffice and explained my position hoping for an understanding ear and some sympathy.I was hoping that I would at least receive som sort of re-imbur*****t seeing that Rapidnet was not open and truthful.My maintain that i should have approached them but how would i know what offers are being made at a particular time. I firmly believe that they should have taken the liberty to inform the ill informed as we are not always aware of offers that are made.They bluntly refused to entertain my concerns.I will not recommend their services to any,in fact there are some good offers coming around from pure fibre contractors and many of us are keenly awaiting some progress that are forthcoming.The premises that i live in is Buckingham Flats in Belvedere Tongaat.