Disconnected every 2 hours at Rapidnet for the past week

The amount of disconnections on your internet line is detrimental to anyone who works from home, or even watches a movie. Under their advi*****t I increased my package to erase issue like buffering , downloading etc, but it seems like I traded 1 problem for another. Rather stick to the usual players of internet providers. I am on an uncapped unthrottled package, but I CANT EVEN STAY CONNECTED FOR 3 HOURS AT A TIME. I ASKED THEM IF THEY ARE THROTTLING MY LINE AND THE RESPONSE WAS SO QUITE I COULD HEAR A PIN DROP. WHATS WORSE IS THAT I AM ON A MONTH TO MONTH PAYMENT PLAN!!!!