Zero signal, zero support/feedback and no refund

I wanted to switch to 4G and saw their adverti*****t. They stated that you get a refund if you cancel within 7 days.

So I thought lets try it, got nothing to lose...

Checked that my area had signal. Signed up and paid for 24/7 unlimited 4G. Got delivered in 2 days. Ricad the Sim and got a message that the sim was active... Fast and easy.

Then they dropped the ball...

Put sim in phone - check Apn settings - check Signal - Nothing

Moved around in my house, nothing. Went outside, got one bar. With one bar even smoke signals would be a faster connection.

Put sim into 4G router, checked APN, No signal. Moved it around, no signal...

I did not sign up for a flippen gym membership!

Tried to find a number for support, nothing. Found a number on the invoice when I paid (for nothing) and nothing.

Sent an email to support, got an automated reply saying that someone would get back to me within 24hours.

Waited, waited and waited... nothing

Cancelled the sim and requested a refund... nothing

Its been 7 days since I signed up and 6 days since the first email I've sent them... nothing...

I have tried phoning and emailing them multiple times... nothing, zero response...

I feel ****med.