Zero response, zero care.

Today marks the 4th day with no internet access in Diepkloof Zone 4, Soweto & yet month end they are going to take full amount from my account as if I enjoyed their wife all month. I have notice on FB so many of us have made rain aware of the matter but they don't bother to come and fix the problem. We are paying for this service therefore when it goes down rain personnel needs to ensure care to itz customers. Please fix this problem as we are now ending a whole week with no internet access.