ZERO NETWORK SUPPORT FEEDBACK, NO S#ERVICE FOR NEARLY A WEEK!? WON'T EVEN LET ME CANCEL!

Had no problems with rain for nearly a year, then suddenly as 2023 hit I had spotty on off connection for Jan-feb. 28 feb hit and I've had no connection AT ALL, logged multiple support enquiries since the first of march to which I have had no replies, logged a cancellation request to try and see if they would answer then and still no communication whatsoever. I work full time and study online part-time so I NEED the internet when I'm home direly. NEED feedback URGENTLY!!! This is disgusting - and now they will expect me to pay in full for this month? will be chatting to my attourney friend soon to see what I can do about this. Might be petty, but I'm done with horsesh*t communication for a service I have paid for that is NOT being delivered. DISGUSTING! Used to recommend you guys, now I wouldn't recommend satans left toe yo use you guys.