II
I I
1 reviews | Active since Feb 2020
19 Nov 2022, 05:26
Zero network
2 days and counting and no network on my 5g device. What is happening?
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
19 Nov 2022, 08:19Hi Isaac.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's reply19 Nov 2022, 08:19
Official
Hi Isaac.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's replyOfficial
19 Nov 2022, 08:20Hi Isaac.
Please could you provide us with the email address linked to your rain account and the detailed address of where you are using the service so that we can assist you further.
Please could you provide us with the email address linked to your rain account and the detailed address of where you are using the service so that we can assist you further.
Best regards,
Rain's reply19 Nov 2022, 08:20
Official
Hi Isaac.
Please could you provide us with the email address linked to your rain account and the detailed address of where you are using the service so that we can assist you further.
Please could you provide us with the email address linked to your rain account and the detailed address of where you are using the service so that we can assist you further.
Best regards,
II
I I's updateReviewer Update
19 Nov 2022, 08:2410564 Khayam place, Lenasia, ext 13
***
Please assist today as I'm losing clients being unable to connect.
***
Please assist today as I'm losing clients being unable to connect.
II
I I's update19 Nov 2022, 08:24
Reviewer Update
10564 Khayam place, Lenasia, ext 13
***
Please assist today as I'm losing clients being unable to connect.
***
Please assist today as I'm losing clients being unable to connect.
Rain's replyOfficial
19 Nov 2022, 08:54Thank you for advising.
Please note the sites you are currently connected to are experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR. We do apologize for the inconvenience caused.
Please note the sites you are currently connected to are experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR. We do apologize for the inconvenience caused.
Best regards,
Rain's reply19 Nov 2022, 08:54
Official
Thank you for advising.
Please note the sites you are currently connected to are experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR. We do apologize for the inconvenience caused.
Please note the sites you are currently connected to are experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR. We do apologize for the inconvenience caused.
Best regards,
II
I I's updateReviewer Update
19 Nov 2022, 09:00So what do I do in the meantime with you guys having no resolution? And will I then not be billed for these days that my Wi-Fi has been off?
II
I I's update19 Nov 2022, 09:00
Reviewer Update
So what do I do in the meantime with you guys having no resolution? And will I then not be billed for these days that my Wi-Fi has been off?
Rain's replyOfficial
19 Nov 2022, 09:03We will pass a credit for the days in which you couldn't connect.
Best regards,
Rain's reply19 Nov 2022, 09:03
Official
We will pass a credit for the days in which you couldn't connect.
Best regards,
II
I I's updateReviewer Update
19 Nov 2022, 09:08OK thank you.
II
I I's update19 Nov 2022, 09:08
Reviewer Update
OK thank you.
Rain's replyOfficial
19 Nov 2022, 09:34Thank you.
Best regards,
Rain's reply19 Nov 2022, 09:34
Official
Thank you.
Best regards,
II
I I's updateReviewer Update
05 Jan 2023, 08:44Why is the Wi-Fi off for so many hours? It is terribly affecting my work
II
I I's update05 Jan 2023, 08:44
Reviewer Update
Why is the Wi-Fi off for so many hours? It is terribly affecting my work
Rain's replyOfficial
05 Jan 2023, 09:28Please note the sites you are connecting sites you are currently connected to is experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR
We do apologize for the inconvenience caused.
We do apologize for the inconvenience caused.
Best regards,
Rain's reply05 Jan 2023, 09:28
Official
Please note the sites you are connecting sites you are currently connected to is experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR
We do apologize for the inconvenience caused.
We do apologize for the inconvenience caused.
Best regards,
II
I I's updateReviewer Update
06 Jan 2023, 17:16Will the tower being down become a habitual thing? I have no network at all. Why are there no contingency plans in place for this. It's really costing me this constant downtime!
II
I I's update06 Jan 2023, 17:16
Reviewer Update
Will the tower being down become a habitual thing? I have no network at all. Why are there no contingency plans in place for this. It's really costing me this constant downtime!
Rain's replyOfficial
06 Jan 2023, 17:39Please note our technicians are working on getting the restored, we do sincerely apologize for the inconvenience caused.
Best regards,
Rain's reply06 Jan 2023, 17:39
Official
Please note our technicians are working on getting the restored, we do sincerely apologize for the inconvenience caused.
Best regards,