AN
Amen N

1 reviews | Active since Mar 2010

15 Sept 2020, 14:24

Zero Connectivity

I have not been able to access the internet yet the device shows connected. The problem started on Saturday 12 September 2020. Their support asked me to reset the router and optimise. However, still can not access the internet. I would appreciate feedback that says nodes are being addressed or they are investigating. Proper feedback is required.

0
Replies (1)
Rain
Rain's reply15 Sept 2020, 14:30
Official

Hi Amen

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Best regards,