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Samantha D
1 reviews | Active since Sept 2020
07 May 2025, 17:03
Zero Communication & Technical Service
Still waiting for technical to call me since Monday - I've had intermitent internet connectivity and can't get through to someone who can actually help. Not sure why a service ticket is created if no-one follows through?? ***5
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
07 May 2025, 18:51Hi Samantha D,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply07 May 2025, 18:51
Official
Hi Samantha D,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
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Samantha D's updateReviewer Update
08 May 2025, 13:38Hi there, someone called me this morning, which I appreciate, however it's causing the same issues as I type this.
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Samantha D's update08 May 2025, 13:38
Reviewer Update
Hi there, someone called me this morning, which I appreciate, however it's causing the same issues as I type this.
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Samantha D's updateReviewer Update
09 May 2025, 16:07Hi there, thank you so much, it was delivered this morning - *touch wood* so far so good :)
Sam
Sam
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Samantha D's update09 May 2025, 16:07
Reviewer Update
Hi there, thank you so much, it was delivered this morning - *touch wood* so far so good :)
Sam
Sam
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Samantha D's updateReviewer Update
12 May 2025, 09:39Hi there, I'm unable to connect or participate in my Monday morning meeting. The internet is still dropping and this is unacceptable as well as embarrasing for me. Please resolve this morning.
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Samantha D's update12 May 2025, 09:39
Reviewer Update
Hi there, I'm unable to connect or participate in my Monday morning meeting. The internet is still dropping and this is unacceptable as well as embarrasing for me. Please resolve this morning.
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Samantha D's updateReviewer Update
15 May 2025, 18:4315 May 18h42
I'm trying to work but keep getting disconnected. Speed test went from 60 Mbps to 2 Mbps. Is there a network problem, and if so can your clients please get notified if this is the case?
I'm trying to work but keep getting disconnected. Speed test went from 60 Mbps to 2 Mbps. Is there a network problem, and if so can your clients please get notified if this is the case?
SD
Samantha D's update15 May 2025, 18:43
Reviewer Update
15 May 18h42
I'm trying to work but keep getting disconnected. Speed test went from 60 Mbps to 2 Mbps. Is there a network problem, and if so can your clients please get notified if this is the case?
I'm trying to work but keep getting disconnected. Speed test went from 60 Mbps to 2 Mbps. Is there a network problem, and if so can your clients please get notified if this is the case?