oM
onalenna M
1 reviews | Active since Jan 2021
27 Jan 2021, 13:04
You're misleading customers
So many empty/broken promises and lies being sold to us, this company must be owned by politicians.
False advertising with regards to speed, appalling signal strength, can barely connect let alone send an email with an attachment on it. I believe in giving people benefit of the doubt, but my patience has ran thin with regards to this network, this has been, overall, the worst experience I've ever had dealing with any company, not just telecoms (I'm not the only one, read your complaints). Start taking your customers complaints seriously or you will lose the very same people that line your pockets with the monthly bill they're paying for an otherwise ****py service.
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Replies (1)Rain's replyOfficial
27 Jan 2021, 13:47Good afternoon Onalenna
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe .
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe .
Regards
Mosa
Rain's reply27 Jan 2021, 13:47
Official
Good afternoon Onalenna
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe .
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe .
Regards
Mosa
