BH
Bandile H

1 reviews | Active since Mar 2025

03 Mar 2025, 21:08

Your service sucks

Can you restore my connection, made a payment on the 25th but Rain is claiming that they have not received a payment i have sent numorous email since the 26th of february with proof of payment and called was told that someone from billing will call me and today is the 3rd of March and i was suppose to be called within 24hr

0
Replies (2)
Rain
Rain's reply03 Mar 2025, 21:16
Official
Hey Bandile H,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
BH
Bandile H's update04 Mar 2025, 19:36
Reviewer Update
What payment? I made a payment on 25th of R625 and i have sent a proof of payment numerous time to your email* (***) and no one has called or rep**** to my emails