SM
Siyambulela M

1 reviews | Active since Jun 2020

07 Nov 2023, 08:31

Your help will be very appreciated.

I paid my rain account and now am struggling to get my sim to work , agents are not helping me at all, the only thing they say is I will escalate mean while I am wasting my airtime its frustrating. My name is Siya Mancapa Ticket number #***3 I cant call anymore my airtime is exhausted

0
Replies (5)
Rain
Rain's reply07 Nov 2023, 09:51
Official
Hi Siyambulela

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.

SM
Siyambulela M's update07 Nov 2023, 10:15
Reviewer Update
That is all being said we help we will help yet am suffering in terms of working and I know I sent proof several times to your emails no response
SM
Siyambulela M's update07 Nov 2023, 10:49
Reviewer Update
I sent my proof on the mail provided I hope this will be resolved asap with answers as too why my account is still off
SM
Siyambulela M's update07 Nov 2023, 11:09
Reviewer Update
Confirm please if mail received and advise what else is needed from my side
SM
Siyambulela M's update07 Nov 2023, 13:22
Reviewer Update
Still no feedback from anyone from RAIN I wish you could understand how frustrating it is to just sit and wait for someone to help me outt