You WILL be disappointed with rain!!!

Item: Rain
Rating: 1

Worst company to get support from - I have now been trying for almost 4 weeks to get sign-in credentials so I can sign in on the app. But because the agent that signed me up, entered my email address incorrectly, I am not getting any password reset emails. Retentions department should call me to resolve it but they don't.

Helpful (0)

Replies (3)

Rain's replyOfficial

22 Jul 2025, 14:48

Hi Tommie
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Rain's reply22 Jul 2025, 14:48

Official

Hi Tommie
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

's updateReviewer Update

22 Jul 2025, 15:39

Thank you, now I have received the re-set password. A pity it took 4 weeks and that I had to revert to a bad review.....

's update22 Jul 2025, 15:39

Reviewer Update

Thank you, now I have received the re-set password. A pity it took 4 weeks and that I had to revert to a bad review.....

Rain's replyOfficial

22 Jul 2025, 15:50

Hi Tommie,

We're glad we could assist you.

Regards,
rain

Rain's reply22 Jul 2025, 15:50

Official

Hi Tommie,

We're glad we could assist you.

Regards,
rain