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Chantal H

1 reviews | Active since Jul 2014

01 Oct 2021, 15:32

You have to provide the Service to be called a "SERVICE PROVIDER"!!!!

Hi,

So I can resight your whole security check off by heart already, that's how many times I have had to phone your stupid service line already!!!!!!!

I am so irritated and frustrated with your absolute poor service these past 2 weeks!!!!! What am I paying you for when I still have to come to the office for the past 2 weeks as I am unable to work from home???? Why you ask... Well I have no connection!!!!! What? Really? Have you tried rebooting your device? I am a blond, but if 1 more person ask me if I have done the most obvious thing you can think off I will probably have a heart attack!

You as Rain want to brag that you have upgraded our lines to make it faster... I laugh at you, all you have done is stopped my connection but still take the debit order. ***????? When will this end?????

Just got of the phone once again with one Ms Veronica Claasen, if that is even the correct name and surname. Who knows?

I haven't been this disappointed in a very long time! Everything was working perfectly, and boom you just cut me??????

I need this **** sorted. This is just the beginning of me complaining! I will be moving over to all social media platforms shortly, but wait, I already reviewed you on Hello Peter, you are being called all sorts of names, what a great track record you have as a "service provider". Hahahahaha!!!! You can only be a service provider when there is service!!!!!!!!!!!

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Replies (4)
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Chantal H's update01 Oct 2021, 17:00
Reviewer Update
How many ****ing times do I have to say yes???? The technician was here, all was fine and boom this morning I was cut again! When will my network be up and running??????????????
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Chantal H's update04 Oct 2021, 09:05
Reviewer Update
We are now on Monday the 4th of October, and still no one came back to me with a real answer as to what the problem is with my connection. I am now not only paying for something that isn't working, but petrol on top of that as now I have to work from the office because of your NO SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *** am I supposed to do???????????????????????????? When can I expect a refund on this period that I have been unable to work from home???????????????????????
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Chantal H's update04 Oct 2021, 09:06
Reviewer Update
I will be looking at which Ombid to contact if this problem is not resolved by the end of tomorrow!!!!!!!!!!!!!!!!!!!!!!!!!
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Chantal H's update05 Oct 2021, 16:16
Reviewer Update
Soooooooo guess what????????? Yes, still no help whatsoever!!!!!!