BP
Babalwa P
1 reviews | Active since Oct 2016
21 May 2024, 19:12
You don’t take your customers serious!
At this point I am tired of repeating myself non-stop. If no technician comes to exchange this router TOMORROW I am done with rain and I will definitely not pay for service I did not get. I have been calling and I am told my request will be escalated every time and for *********** advance technician team to send me stupid emails every time. Im so sick of you.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
21 May 2024, 19:25Hi Babalwa P
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply21 May 2024, 19:25
Official
Hi Babalwa P
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
BP
Babalwa P's updateReviewer Update
28 May 2024, 19:48Hi,
No one has come to change my router and I’m experiencing issues AGAIN.
Andiyazi nifuna ndithini at this point.
No one has come to change my router and I’m experiencing issues AGAIN.
Andiyazi nifuna ndithini at this point.
BP
Babalwa P's update28 May 2024, 19:48
Reviewer Update
Hi,
No one has come to change my router and I’m experiencing issues AGAIN.
Andiyazi nifuna ndithini at this point.
No one has come to change my router and I’m experiencing issues AGAIN.
Andiyazi nifuna ndithini at this point.