You are ****** useless

Firstly, I am not on 5G, secondly DONT MAKE YOUR PROBLEMS THE CLIENTS PROBLEMS. If you can't delivery a good service then don't be in the network field, go do something else that you people might actually be good at. Seriously how dare you make YOUR F... BATTERY PROBLEMS THE PROBLEMS OF PAYING CUSTOMERS!!!!!!!!!!!!!!!!
We lose work and INCOME because of you IDIOTS.
I WANT MY RAIN CANCELED AND REFUNDED AS YOU ARE NOT PROVIDING THE SERVICE I AM PAYING FOR!!!!!!!!!!!!!!!

AND LEARN TO ANSWER YOUR F.... PHONES!!!!!!!!!!!!
I will be taking this to the National Consumer Commissioner.
This needs to be investigated and I am more than willing to find as many unhappy RAIN CLIENTS and take this on.
Take money and don't deliver a service!
IF OTHER NETWORKS CAN MAKE A PLAN TO WORK AROUND LOADSHEDDING TO PREVENT PAYING CUSTOMERS TO NOT DROP IN THEIR BUSINESSES, WHAT THE HELL MAKES RAIN ANY BETTER TO NOT GIVE GOOD CUSTOMER SERVICE!
I will not leave it here. Don't take it as a threat take it as a promise!!!!!!!
You are going against the CONSUMER LAW!!!!!!!!!

Why do you reply this privately. Why don't you want the rest of SA to read your reply.
I will put it for you on Google and FB, TWITTER AND TIKTOK. Lets see how many clients you keep with that **** attitude. You will not cancel it with immediate effect, I ALREADY PAID FOR THE SERVICE!!!!
YOU WILL NOT TAKE MONEY ON THE 1ST OF JAN.

I don't understand how you guys get the jobs. If you can't even do it or understand it.
I ALREADY PAID FOR F......DECEMBER !!!!!!!!!
YOU CAN CANCEL IT SO THAT I DONT PAY 1 JANUARY 2023.
WAS THAT S**** FEEDING YOU ENOUGH!!!!!!!!!!!!

Why did you cancel it NOW!!!!!!!!
I said for MONTH END.
FIX IT!!!!!!!!!!!!!!!!!!! ASAP!!!!!!!!!

PUT IT BACK ON IMMEDIATELY!!!!!!!!!!!!!!!!!!!
I WORK FROM MY PAID DATA!!!!!!!!
PUT IT ON!!!!!!!!!!!!!!!!!!!!

Put it BACK ON ASAP!!!!!!!!!!!!
I am waiting!!!!!!!!!!!!!!

Thats FINE, Bill it on 1JAN.
Put it back on.
I have overseas Education classes coming up from 1pm. IT IS MY WORK!
Thats why people get upset about services rendered, as their INCOME depends SOLELY on it!

How long does it take. Normally I have never waited longer than 10 min. My classes are due to start at 1pm.
I won't be happy if I can't do my work.

I just spoke to your customer care department on the phone. You ****. This service can't be reinstated. So I have completed a OMBUDSMAN and National Consumer Form to report you for your incompetence and lies to a consumer

I have been told by the customer service department that it can't be reactivated at all as you cancelled the complete thing.
I did not once say you must cancel it with IMMEDIATE EFFECT, I want it back on and a reference number and name please for my OMBUDSMAN and NCC complaints forms.

Nothing has been done yet. I received a warning today for not being able to go online to give my English classes. It is NOT activated att all. It has been hours already. Again tomorrow I have to go online to give class. If I receive a warning again I get FIRED.

This is what Customer care sent us on email.
See below and please explain,cause what you saying and what they saying don't match.
And there is the ref number as well, I have plenty ref number will all different versions of what will happen now, so my sim is not activated and no one helps me after something was done that I did not request for immediate effect. Now I suffer under this.
See below.



Hi Hennie,
Please be advised that the services are cancelled and they will not be reactivated and you will have to activate a new sim in order to get the services again.
Cheersrain South Africa

Reference Number: ***

Kindly note that I have received over a dozen conflicting emails regarding the reactivation of my service.
Due to that I open up 2 Complaints. One with the OMBUD and on3 with the NCC.
It has been 3 days now and every single email response I get or Hello Peter response I get does not match each other, which means that the Rain staff are fully UNAWARE of how to do their jobs and how procedures follow.
Due to this I have received a FINAL WARNING from my company for not being able to go online and this I have given over to a Legal Representative due to me losing income due to Rain's staff incompetence. My Legal Representative will be opening 2 cases from their side in this matter and will be working with the OMBUD and the NCC to investigate RAIN.
I have also sent this away to CARTE BLANCHE to see if they would like to do a story on the staff incompetence and failure in a Internet Service Provider.
I will be sending this feedback to the OMBUD, NCC and my Legal Representative.