sM
shudufhadzo M

1 reviews | Active since Dec 2022

29 Dec 2022, 08:50

YOU ARE A **** I HAVE CANCELL YOUR SERVICES BUT YOU KEEP ON TRACKING PAYMENT DAILY,STAY AWAY FROM MY ACCOUNT

i was not getting network signal then i decided to cancel your services, there is no contract but every single day you are trying to debit my account and I'm been charged R8.50, this is unacceptable please stay away from my account, you failed to assist me when i did not have internet access but now after cancellation you have the ***** to track payment on my account, if you dont stop this nonsense i will ended up going to ombudsman.....YOU ARE A ****

0
Replies (5)
Rain
Rain's reply29 Dec 2022, 09:04
Official
Hi shudufhadzo 
 
We're really sorry your rain experience hasn't been as good as you expected.
  
We're going to get on this asap.
  
Thank you,
rain
sM
shudufhadzo M's update29 Dec 2022, 10:56
Reviewer Update
there was no usage at all cause i was not getting signal i even escalated couple of times but didnt get assistance why would i pay for services i didnt get ?

sM
shudufhadzo M's update30 Dec 2022, 15:04
Reviewer Update
since the day the router was delivered i didn't have signal which i did report but nothing was done and now you want me to pay R529 for 332.19GB i didn't use ,This company is one hell of ****,do me a favour by sending someone to come and collect the router

sM
shudufhadzo M's update30 Dec 2022, 16:27
Reviewer Update
and please stay the hell away of account or else i will go to ombudsman
sM
shudufhadzo M's update31 Dec 2022, 09:03
Reviewer Update
pay for services that i never get ,i do have proof where i was reporting i dont have signal since the day the router is been delivered and now you telling me about 330Gig usage that's absurdity