BM
Brian M
1 reviews | Active since May 2022
06 Feb 2023, 09:25
Yoh! Yeses! Yerrrrrr!
After double debiting my account you guys still have the audacity to cut me off and say I must pay! Please fix this ASAP so I can work. This is my last month with you guys. I logged a ticket no feedback. I am blown away by this company! I am laughing at myself here. LOL!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
06 Feb 2023, 09:28Hi Brian.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply06 Feb 2023, 09:28
Official
Hi Brian.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
BM
Brian M's updateReviewer Update
06 Feb 2023, 09:41Thank You!
BM
Brian M's update06 Feb 2023, 09:41
Reviewer Update
Thank You!
BM
Brian M's updateReviewer Update
06 Feb 2023, 10:00For the Month of January I was cut off because of Non-payment. Still you tried to debit my account 12 times and I was charged 8.50 each time. That totaled to R102.00. Still you double debited me R1040.94 and now you say I owe you R17.06 and you cut my services!. Please escalate this to your manager in finance and ask him if this is customer service. Must I stay as a customer after this?
BM
Brian M's update06 Feb 2023, 10:00
Reviewer Update
For the Month of January I was cut off because of Non-payment. Still you tried to debit my account 12 times and I was charged 8.50 each time. That totaled to R102.00. Still you double debited me R1040.94 and now you say I owe you R17.06 and you cut my services!. Please escalate this to your manager in finance and ask him if this is customer service. Must I stay as a customer after this?