JR
Jaennine R
1 reviews | Active since Jan 2025
02 Feb 2025, 11:51
YET AGAIN...*** SERVICE.
Yet again ****TY service from Rain! Paid the account on Friday, got debited AGAIN on Saturday. Wasted my airtime and stayed on the line for more than 3 hours!!! Consultants keeps dropping the call and doesn't phone back. I am tired of this service. Rain will be hearing from my lawyers and the ombudsman tomorrow, for all the money I wasted on airtime and them "*****ING" a service I PAID FOR. THIS IS BEYOND PATHETIC!!!!!
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Replies (2)JR
Jaennine R's updateReviewer Update
02 Feb 2025, 11:58Every time I ask to speak to a manager, there's apparently no one - WHAT COMPANY DOESN'T HAVE A MANAGER.
I will be going to the National Consumer Board first thing tomorrow morning, with ALL of my bank statements, invoices, phone calls etc. I WANT THIS RESOLVED!!!!!!!
I will be going to the National Consumer Board first thing tomorrow morning, with ALL of my bank statements, invoices, phone calls etc. I WANT THIS RESOLVED!!!!!!!
JR
Jaennine R's update02 Feb 2025, 11:58
Reviewer Update
Every time I ask to speak to a manager, there's apparently no one - WHAT COMPANY DOESN'T HAVE A MANAGER.
I will be going to the National Consumer Board first thing tomorrow morning, with ALL of my bank statements, invoices, phone calls etc. I WANT THIS RESOLVED!!!!!!!
I will be going to the National Consumer Board first thing tomorrow morning, with ALL of my bank statements, invoices, phone calls etc. I WANT THIS RESOLVED!!!!!!!
Rain's replyOfficial
02 Feb 2025, 15:39Hey Jaennine R,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply02 Feb 2025, 15:39
Official
Hey Jaennine R,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.