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Hi rain you say my sim is activated but it does not cause it's not working please try to call my rain number *** and see for your self what is happening maybe you will understand my issue, I assumed it's no Rica registered and try to Rica but your system is not providing a page to Rica my sim. The money was debited on the 1st of this month but I do not have the service as of the 17 of September 2020. I sent e-mails to Ebrahim Samaai,Philisiwe Pearl Magwaza ,Khanyisile Shabangu, all of the took 2days to respond when they respond the only story they tell me is Request #*** "Web-Optimise ***" was closed and merged into this request. Last comment in request #*** one is attending on my issue