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Item: Rain
Rating: 1
Author: Harry J

My name is Harinarain jagdhari I have been dealing with rain from May 2020 with interuptered service My first sim card did not perform so i cancelled (***) but no refund received. My second sim card does not perform at all from 07.07.2020 (***) Reported on the 8th of July 2020 no response (ticket ***) Reported on the 11th of July 2020 no response(ticket ***) Reported again on 13th July 2020 on ticket *** and still no reply. NO INTERNET RAIN SUPPORT SERVICES IS DISGUSTING IF I DO NOT GET A RESPONSE IN 5 HOURS I WILL REPORT MY GRIEVANCE'S TO CONSUMER COUNCIL

Helpful (0)

Replies (2)

Rain's replyOfficial

14 Jul 2020, 11:14

Hi Harry

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply14 Jul 2020, 11:14

Official

Harry J's updateReviewer Update

14 Jul 2020, 11:50

Hello Fattima,
Apologies does not solve anything.
I need my internet as i am working from home.
We are losing customers.
Sort out my internet by 15.00 hrs today
Hope you understand what I will do if my request is not met.
I am paying Rain as my internet service provider.

Harry J's update14 Jul 2020, 11:50

Reviewer Update