TS
Thembi S
1 reviews | Active since Mar 2020
27 Mar 2021, 10:29
y
My rain sim card has been off since 22-03-2021, I have been calling them everyday but my issue is till not resolved. I couldn't attend my online class and had to risk my life and go to work as i'm working from home and could not take leave the whole week. This pains me because my account is up to date. Today was supposed to be in class but I cant because I have no internet connection and its really frustrating and have already spent a lot of money on data while I pay R479 for unlimited data. Rain service is really horrible...
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Replies (2)0
Replies (2)
Rain's replyOfficial
27 Mar 2021, 11:56Good day, Thembi.
I hope you are well today.
Kindly accept my apology for the inconvenience, I have sent your ticket to a network agent for further assistance
Kind Regards
Mosa
Rain's reply27 Mar 2021, 11:56
Official
Good day, Thembi.
I hope you are well today.
Kindly accept my apology for the inconvenience, I have sent your ticket to a network agent for further assistance
Kind Regards
Mosa
TS
Thembi S's updateReviewer Update
27 Mar 2021, 19:57Hi Mosa,
To be honest i'm not well at all. All I need right now is rain to fix the internet issue .I have been patient but now I can't. I'm not allowed to go to work next week and i have explained my frustration but it seems like Rain does not care. We are in Gauteng but i'm struggling with connection as if i'm in the rural arrears.
This is my address maybe that might help but i cant spent the whole week not having internet.
1344/8
Pipit Street
Rabie Ridge Ext 2
Midrand,1682
To be honest i'm not well at all. All I need right now is rain to fix the internet issue .I have been patient but now I can't. I'm not allowed to go to work next week and i have explained my frustration but it seems like Rain does not care. We are in Gauteng but i'm struggling with connection as if i'm in the rural arrears.
This is my address maybe that might help but i cant spent the whole week not having internet.
1344/8
Pipit Street
Rabie Ridge Ext 2
Midrand,1682
TS
Thembi S's update27 Mar 2021, 19:57
Reviewer Update
Hi Mosa,
To be honest i'm not well at all. All I need right now is rain to fix the internet issue .I have been patient but now I can't. I'm not allowed to go to work next week and i have explained my frustration but it seems like Rain does not care. We are in Gauteng but i'm struggling with connection as if i'm in the rural arrears.
This is my address maybe that might help but i cant spent the whole week not having internet.
1344/8
Pipit Street
Rabie Ridge Ext 2
Midrand,1682
To be honest i'm not well at all. All I need right now is rain to fix the internet issue .I have been patient but now I can't. I'm not allowed to go to work next week and i have explained my frustration but it seems like Rain does not care. We are in Gauteng but i'm struggling with connection as if i'm in the rural arrears.
This is my address maybe that might help but i cant spent the whole week not having internet.
1344/8
Pipit Street
Rabie Ridge Ext 2
Midrand,1682