AT
Alusani T
1 reviews | Active since Jun 2020
11 Jan 2022, 12:10
wrong Billing info
The service provider says I owe them for November which I do not, I have sent through payment statement showing payment however my services are still cancelled.
I tried speaking to someone from customer service but nothing, they keep referencing the wrong thing and not looking at my proof
Helpful (0)
Replies (5)0
Replies (5)AT
Alusani T's updateReviewer Update
11 Jan 2022, 14:05I made two payments
That's what you are not getting, on the 12 of November and again on the 29th of November
Why can't you acknowledge that
I paid 417 on the 29 of November
Look at the statement I sent you. The October payment was on the 12 and November payment was on the 29 November,
That's what you are not getting, on the 12 of November and again on the 29th of November
Why can't you acknowledge that
I paid 417 on the 29 of November
Look at the statement I sent you. The October payment was on the 12 and November payment was on the 29 November,
AT
Alusani T's update11 Jan 2022, 14:05
Reviewer Update
I made two payments
That's what you are not getting, on the 12 of November and again on the 29th of November
Why can't you acknowledge that
I paid 417 on the 29 of November
Look at the statement I sent you. The October payment was on the 12 and November payment was on the 29 November,
That's what you are not getting, on the 12 of November and again on the 29th of November
Why can't you acknowledge that
I paid 417 on the 29 of November
Look at the statement I sent you. The October payment was on the 12 and November payment was on the 29 November,
AT
Alusani T's updateReviewer Update
11 Jan 2022, 14:05Please look at the screen print I sent you
AT
Alusani T's update11 Jan 2022, 14:05
Reviewer Update
Please look at the screen print I sent you
AT
Alusani T's updateReviewer Update
13 Jan 2022, 12:55Hello I am still waiting for feedback.
Urgently assist
Urgently assist
AT
Alusani T's update13 Jan 2022, 12:55
Reviewer Update
Hello I am still waiting for feedback.
Urgently assist
Urgently assist
AT
Alusani T's updateReviewer Update
14 Jan 2022, 07:03Good morning
I Am waiting for a reply. This issue better not affect my credit score cause I've reported it al***** sent through my bank statements to show that I did pay. Your team keeps saying it will get back to me and nothing yet.
A
I Am waiting for a reply. This issue better not affect my credit score cause I've reported it al***** sent through my bank statements to show that I did pay. Your team keeps saying it will get back to me and nothing yet.
A
AT
Alusani T's update14 Jan 2022, 07:03
Reviewer Update
Good morning
I Am waiting for a reply. This issue better not affect my credit score cause I've reported it al***** sent through my bank statements to show that I did pay. Your team keeps saying it will get back to me and nothing yet.
A
I Am waiting for a reply. This issue better not affect my credit score cause I've reported it al***** sent through my bank statements to show that I did pay. Your team keeps saying it will get back to me and nothing yet.
A
AT
Alusani T's updateReviewer Update
15 Jan 2022, 08:46Issue resolved, please work on the turn around time. It took 10 days to resolve this. However thank you.
AT
Alusani T's update15 Jan 2022, 08:46
Reviewer Update
Issue resolved, please work on the turn around time. It took 10 days to resolve this. However thank you.