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Sumari E
1 reviews | Active since Apr 2015
01 Apr 2021, 07:19
wrong billing
I have the unlimitted data package of R480 per month and now I receive a bill of R2500? There is no contact number nobody can assist us, this is theft
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Apr 2021, 07:47Good morning, Sumari.
Kindly accept my apology for the inconvenience.
I have escalated your ticket to the billing team for further assistance.
Kind Regards
Mosa
Kindly accept my apology for the inconvenience.
I have escalated your ticket to the billing team for further assistance.
Kind Regards
Mosa
Rain's reply01 Apr 2021, 07:47
Official
Good morning, Sumari.
Kindly accept my apology for the inconvenience.
I have escalated your ticket to the billing team for further assistance.
Kind Regards
Mosa
Kindly accept my apology for the inconvenience.
I have escalated your ticket to the billing team for further assistance.
Kind Regards
Mosa
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Sumari E's updateReviewer Update
01 Apr 2021, 07:53Thank you Mosa but it has now come to light that my bill is R2849??? please let them contact me on ***, I want answers this morning still, I am really disappointed. Nobody is answering the provided numbers as well
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Sumari E's update01 Apr 2021, 07:53
Reviewer Update
Thank you Mosa but it has now come to light that my bill is R2849??? please let them contact me on ***, I want answers this morning still, I am really disappointed. Nobody is answering the provided numbers as well