MNIR
MY NAME IS ROSE
1 reviews | Active since Jul 2022
30 Mar 2026, 15:36
WRONG BILLING
I had a Wi fi contract with Rain for the past two years, i called then on the 11th of February after many failed attempts to get hold of them, i requested my contract to be cancelled, i was told it would be cancelled on the 11th of March, however my service has-been suspended from the 1st of February 2026 until now i am billed from February and March for the service that i didn't receive, they want me to pay R1250.I just want to understand how does this thing works because i think its not fair.
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Replies (2)
Rain's replyOfficial
30 Mar 2026, 16:17Hi MY NAME IS ROSE
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain
Rain's reply30 Mar 2026, 16:17
Official
Hi MY NAME IS ROSE
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain
MNIR
MY NAME IS ROSE's updateReviewer Update
02 Apr 2026, 15:03have a problem with Rain, I had the Wi-Fi account with them, I canceled it on the 11th of February 2026,after my service was suspended on the 1st of February 2026, now they're still billing me each month but no service.now my new account is R1875. Though my service is still disconnected but the account is going up.
Can I please get assistance, why am I still being charged for something that I don't have, and they are always attempting to get the money from my bank account, everyday which is costing me a lot of bank charges. It's so frustrating.
Regards Rose Baloyi
Can I please get assistance, why am I still being charged for something that I don't have, and they are always attempting to get the money from my bank account, everyday which is costing me a lot of bank charges. It's so frustrating.
Regards Rose Baloyi
MNIR
MY NAME IS ROSE's update02 Apr 2026, 15:03
Reviewer Update
have a problem with Rain, I had the Wi-Fi account with them, I canceled it on the 11th of February 2026,after my service was suspended on the 1st of February 2026, now they're still billing me each month but no service.now my new account is R1875. Though my service is still disconnected but the account is going up.
Can I please get assistance, why am I still being charged for something that I don't have, and they are always attempting to get the money from my bank account, everyday which is costing me a lot of bank charges. It's so frustrating.
Regards Rose Baloyi
Can I please get assistance, why am I still being charged for something that I don't have, and they are always attempting to get the money from my bank account, everyday which is costing me a lot of bank charges. It's so frustrating.
Regards Rose Baloyi