Write off my outstanding arrarears,because I am not in arrears.I was just not using your services or data,or we will meet in court.

I have been an active member with Rain,since it was launched. I am on 4G package,I was paying R479, hence now it’s R499 which is no problem at all. When they were marketing their product, as customers we were sold non existent packages. In May I did not use Rain services, meaning I didn’t expect any data from them hence they are pre-paid. As well as June same thing happened I did not make use of their services, because I didn’t havre money to load data in my rain sim-card. Mid July I contacted them to ask them if I can start using their services hence,I might have money to purchase data as to use their services. The lady I was talking to told me I owe R900 and some change, I am arrears…..arrears for what that’s me asking? She said it doesn’t matter even If I am not active,I pay for their services. Something I didn’t utilize, what is that called. Remember it’s a PREPAID, that’s a ****. Rain is ****ming us now. For example, How can I pay for my prepaid phone sim - card if there’s no data in it. I can only use my prepaid SIM card if there’s data in my SIM card. RAIN do not **** us I am Technician. If you continue doing this your service provider will be closed, it’s not only me who is not happy about your service. 85% of your customers are enough. Just clear those arrears in my name and cancel the debit with rain…..***…***