would like to write a review about Rain Internet Service Provider

would like to write a review about Rain Internet Service Provider. Their service is pathetic received my package last week Friday and called them on Saturday morning to activate my sims. It has been escalated to the team manager to activate still nothing. I called this morning to cancel the guy who was helping me he literally dropped the call on my ear .I have matriculant who is writing exams my daughter can't study because of no wifi.