Would give 0 stars but its not an option, pathetic company

Rain is pathetic /worst service provider. My family and i have been struggling with internet connection for close to 3 months. RAIN if our provider and every single month we are promised that the service will work and that technicians are being sent to site to investigate. No one comes through and no one calls. But every single month they are deducting R1500-R2000 for something that doesnt work and we have to spend hours +Hundreds of rands to call through and try get this matter resolved with nothing but it will be escalated - NOTHING HAPPENS, NO supervisor intervention. NO technical support department.

We want to cancel the service but we are being told we need 30 day exit period when the product has not worked for 3 months. I can give times and dates , aswell as support ticket requests. Cause if they doing this to my family they are doing this to other people. Ive reported RAIN to ICASA now and Wendy Nolan from ECR.

R2000 per household is daylight *******. They taking the money and giving nothing to consumers and as i said. I BET THESE ******* ARE DOING IT TO OTHER HARDWORKING SOUTH AFRICANS.