PB
Pradesh B

1 reviews | Active since Feb 2013

30 Jun 2020, 21:01

Worst/Pathetic ISP in SA

Unhappy & frustrated, I would give Rain minus 10 stars.

I recently joined Rain and this is the worst ISP. I tried browsing which is extremely slow. It takes forever for a web page to open. Cannot stream it just buffers or cannot download, the speeds are extremely slow beyond putrid, this is the worse speeds . Speeds I am getting 2kbs to 50kbs which is the maximum when downloading.

Very frustrated and unhappy with Rains internet service. I have other ISP's but their speeds are not so slow like Rain's.

Please can someone urgently look into this, if not I will be cancelling my sim and stopping my payments to Rain. I have sent numerous e-mails to your support team but no one even cares. They ask for details but no one even bothers to get back to you. They provide you with a link which you cannot log into. I previously logged a complain but was told one of your agents will contact me. To date no one called. Rain is full of lies and empty promises.

I will not suggest this ISP to any of my family and friends.

0
Replies (1)
Rain
Rain's reply01 Jul 2020, 10:59
Official
Hi Pradesh

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima