NP
Naz P

1 reviews | Active since Jun 2023

02 Aug 2023, 17:42

Worst Worst terrible disgusting service and NO ONE CAN SORR OUT A SIMPLE PROBLEM

Worst service provider Worst telephone manners Dumb idiot Indian agents from agents who cannot understand us south Africans My rain has never been arrears when I log on my app its outstanding with 500 but ur call center agents says I have paid since March how th f have I been watching if my account isn't paid inwant my accountt to be sorted now and alsobabcall in the next few minutes . I cannot fmafford not to pay my wifi so what ******* and then yet again u peoplebtake it off on a damn wrong day again u people are now at the point of crazy frustration

0
Replies (6)
Rain
Rain's reply02 Aug 2023, 18:14
Official
Hi Nazzly 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

NP
Naz P's update02 Aug 2023, 18:42
Reviewer Update
I really cannot have them tale 2 days or even 2 hours

Sorry Raon but his is crazy proof sent that my account is not arrears

U guys need to get ur billing

And Indian call center up to date
NP
Naz P's update03 Aug 2023, 10:50
Reviewer Update
I am now beyond annoyed frustrated , pedantic but I cannot for the life of me understand how my bill that has never been in arrears is all of a sudden 1053.30 in arears , screen shots were sent to Linroy (very helpfiles gentlemen) and on the screen shots it distinctly says my bill is R525 and there are no missed payments. I called this morning and the lady that assist advised that its because i took th rain now now they cannot activate my service or even log a promise to pay like that the ACTUAL F@ck
NP
Naz P's update03 Aug 2023, 10:50
Reviewer Update
I am now beyond annoyed frustrated , pedantic but I cannot for the life of me understand how my bill that has never been in arrears is all of a sudden 1053.30 in arears , screen shots were sent to Linroy (very helpfiles gentlemen) and on the screen shots it distinctly says my bill is R525 and there are no missed payments. I called this morning and the lady that assist advised that its because i took th rain now now they cannot activate my service or even log a promise to pay like that the ACTUAL F@ck
NP
Naz P's update03 Aug 2023, 10:51
Reviewer Update
I am going to write on hello peters unil i get a proper reply.
NP
Naz P's update03 Aug 2023, 10:51
Reviewer Update
I am going to write on hello peters unil i get a proper reply.