GBG
G.J Bronkhorst Gerhardus

1 reviews | Active since Nov 2011

04 May 2025, 07:34

Worst wifi provider

My account got suspended AFTER I showed them evidence that according to my profile my next payment is only due on 1st June. Phone calls and emails were sent but they choose te ignore and suspend!!! Ridiculous

0
Replies (5)
Rain
Rain's reply04 May 2025, 08:02
Official
Hi G.J Bronkhorst,

Thank you for bringing this to our attention.

We're looking into your query; we will provide an update soon.

Regards,
rain.
GBG
G.J Bronkhorst Gerhardus's update04 May 2025, 19:01
Reviewer Update
Ridiculous!! On my side it states next payment due 1st of June. Very unprofessionalfrom your business. I have sent through emails as proof and still you choose to be ********!
GBG
G.J Bronkhorst Gerhardus's update05 May 2025, 09:08
Reviewer Update
PAYMENT WAS MADE!!!
GBG
G.J Bronkhorst Gerhardus's update05 May 2025, 19:25
Reviewer Update
I'm trying to reset my password on the app but since this morning unable to do so! Get the same stupid message * oops try agai. Later" my banking details is still the same when I log in on the payment link you sms to customer but yet you claim the nr is incorrect t. Sort you billing department out!!!
GBG
G.J Bronkhorst Gerhardus's update05 May 2025, 21:15
Reviewer Update
I have checked my card details and nothing has changed. Why all of a sudden the past months I have to do manual payments oppose to you doing your job and debit my account?? The only thing that has changed comes from your incompetence.