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Abigail D

1 reviews | Active since Jul 2024

31 Dec 2024, 10:16

WORST TELECOMMUNICATIONS SERVICE TO EXIST

Poorest customer service to ever exist. We phoned rain two weeks ago to ask to change our contract for sims to prepaid sim cards. No one has come back or even changed our contracts to prepaid sim cards. And so even today the disconnected our numbers because we didn’t pay the contract fee when qe specifically asked for this to be changed to prepaid sim cards. Worst service ever. Won’t ever recommend rain to anyone, we have only been struggling with rain since we have had it.

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Replies (1)
Rain
Rain's reply31 Dec 2024, 10:54
Official
Hey Abigail D,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.