Worst service provider

I am very unhappy as its been 6 days with no internet calling your office 10 times a day and each time i have to start all over again, if my services are not reconnected by the end of today please allow me to pay on the 25th Jan and cancel my services thereafter i will look for an alternative network supplier who is more efficient in making their clients a priority. Each day i call they say the turn around time is 24 hours since sunday the 02 Jan it is now 144 hours and still no one bothers to call me back how do you hold a client liable and disconnect their services whilst your billing department is not doing their jobs and allocating payments