Worst service provider ever!!!!!!!

Rain just proofed themselves unworthy of retracting my previous statement about them. Now you guys whose reading my review can actually see and do the math yourself are you keeping rain or are you making rain your service provider. Look at the other reviews from other people, same story. In order for you to get contacted by them is to apply as a new customer, you will receive contact instantly. I gave them a available period from 9 to 10am today and their *********** IA robot even promised it's marked with highest urgency. I requested a statement of my cancelation with my balance indicating that i owe them zero to my email. I still haven't received any contact from them except for a self service link to arrange for the router to get picked up. Well done rain I'm suppose to get on top of my roof now to disconnect a router? I'm also supposed to see this link as some kinda proof that the cancelation is in progress. Not on my watch you pathetic ****mers, you going to deactivate my service and then you gonna send someone out to come and disconnect the router from my roof as I was not the one who did put it there nor am I the one risking my safety to take it of. Please reply with another AI generated response!!!!!

I want this proof to my email. Since you only replying via this platform, why don' t I see anything about we sending out someone to come and disconnect our useless router from your roof as we going to try and **** someone else with it, please let us know when available for us to do this .

So you saying I should get someone to unmount the device from my roof is that what you saying!? I will not spend another dime on you useless pathetic fools. You already scoring from me paying on 25th September and deactivating your service 5 days after without being compensated and you still expecting me to pay to get your device removed? The same lame excuse was used previously but eventually someone came to install it even after you no longer send out technicians

Still no answer from rain's side. They arranged for courier to collect device already but the device is still on my roof, I asked the courier if they gonna get on top of the roof to disconnect the device which they rep**** they also not allowed to, so if they also not allowed to, why is rain expecting me to this? Can anyone please assist me as to where or who can I launch a complain to against rain. Some higher body or so please.

Received thank you