lA
layla A

1 reviews | Active since Oct 2024

28 Oct 2024, 08:33

WORST SERVICE PROVIDER - day 5 of 4 weeks - NO INTERNET

WORST SERVICE PROVIDER - DO NOT MAKE THAT MISTAKE

day 5 of 4 weeks - NO INTERNET but my account was debited on time by rain but im still waiting for a working device to be delivered i have spent hundreds of rands calling them and still NOTHING

0
Replies (17)
Rain
Rain's reply28 Oct 2024, 08:45
Official
Hey Layla A,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection and device query and we will be in touch to assist further.

Regards,
rain.
lA
layla A's update28 Oct 2024, 11:25
Reviewer Update
you guys are like broken records - same thing on repeat
iv been hearing that all month

the **** apology isnt resolving the matter
being pro active an actually resolving the problem is whats needed
lA
layla A's update28 Oct 2024, 12:47
Reviewer Update
i have been told that for the whole month, yet here we are still
so what does urgency mean to rain ??
why doesnt rain solve the problem instead of constantly making false promises and making us wait for a product we paying for! rain isnt doing us any favours

things like this should be priority with an immediate turn around time
but no, 1month isnt long enough

lA
layla A's update29 Oct 2024, 08:13
Reviewer Update
AND WHEN WILL THAT BE !!???? AFTER IM DEAD
lA
layla A's update29 Oct 2024, 08:13
Reviewer Update
ITS BEEN 6 DAMN DAYS AND NO CALLS OR COMMUNICATION JUST THE SAME LIES OVER AND OVER AGAIN
lA
layla A's update29 Oct 2024, 08:14
Reviewer Update
HOW MUCH LONGER MUST I WAIT ??????????????
lA
layla A's update29 Oct 2024, 11:21
Reviewer Update
WHEN WILL I GET A RESPONSE ?!!!!!!
lA
layla A's update29 Oct 2024, 11:21
Reviewer Update
WHEN WILL I GET MY DEVICE???????

lA
layla A's update29 Oct 2024, 11:39
Reviewer Update
I WANT SOMEONE TO CALL ME URGENTLY AND GIVE ME AN UPDATE AND TELL ME WHEN I WILL GET A NEW DEVICE
lA
layla A's update29 Oct 2024, 12:02
Reviewer Update
i have called 7 times in 1 hour and they keep cutting the calls , like seriously what the actual fxck
lA
layla A's update29 Oct 2024, 16:27
Reviewer Update
SAME BS LIES , DIFFERENT DAY
lA
layla A's update29 Oct 2024, 16:54
Reviewer Update
so will it will be 2 weeks without a device, i require a refund
lA
layla A's update30 Oct 2024, 09:14
Reviewer Update
and when is that ? how long does it take ? iv been begging for assistance from last week
and its not a favour or for free, im paying for it

lA
layla A's update30 Oct 2024, 09:15
Reviewer Update
if i am not contacted today to confirm delivery for this week, latest Friday
you can go ahead and cancel , thanks
lA
layla A's update30 Oct 2024, 16:19
Reviewer Update
looks like that will not happen , go ahead and cancel
lA
layla A's update30 Oct 2024, 16:20
Reviewer Update
and credit me for the last 7 days without a device as well as the days i had no internet prior to me not having a device
lA
layla A's update30 Oct 2024, 17:29
Reviewer Update
Proof of cancelation, thanks