Worst service provider

Worst service provider . I called rain to change my payment date because they always turn off my services as I get paid on the last day of the month. The consultant changed me to the 1st with out informing me that i need to make a payment. On the 15th my service was cut when I called the call center they told me I have to pay before my service can be on again. Then the agent insisted that I can’t get my old date back. I work with this network and now I can’t work but they will want me to pay month-end . This is so unprofessional I have been with rain for 4 years I didn’t expect this from them