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MM
Mpolokeng M

1 reviews | Active since Apr 2020

01 Apr 2025, 10:57

Worst service provider

I have been a faithful customer since 2020 and now i haven't had service since last week. No feedback for the ticket. This is really frustrating for someone who works remotely and dependant on the unlimited wifi

0
Replies (8)
Rain
Rain's reply01 Apr 2025, 13:44
Official
Hi Mpolokeng M.

Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Rain
Rain's reply01 Apr 2025, 14:27
Official
Thanks for your time on the call. If you need any further assistance please do not hesitate to get in touch with us.
Thanks,
-Rain
MM
Mpolokeng M's update04 Apr 2025, 08:48
Reviewer Update
This is really disheartening for someone who has been with the service provider for so long, I am still not connected and still have no service. This is really frustrating, it is also draining me financially as i have to find other means to get connected to the internet. To say i am angry and disappointed is an understatement!
MM
Mpolokeng M's update04 Apr 2025, 09:22
Reviewer Update
I still have NO SERVICE!

MM
Mpolokeng M's update04 Apr 2025, 09:45
Reviewer Update
I have tried everything and it is not working
MM
Mpolokeng M's update04 Apr 2025, 10:20
Reviewer Update
13140 Stompie Seipei Street
Zamdela
MM
Mpolokeng M's update11 Apr 2025, 12:13
Reviewer Update
i still do not have service and the promised sim card is still not delivered. The sham of the courier company(CCD Couriers) sent to deliver my sim has still not delivered it. The sim card was supposed to be delivered on Wednesday and it was delivered, they rescheduled to deliver (today) 08:00 - 12:00 and i still haven't received it
Rain
Rain's reply11 Apr 2025, 15:50
Official
Hi Mpolokeng bohlokwa M,

Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.