LB
Louis B

1 reviews | Active since Aug 2024

24 Aug 2024, 23:16

Worst service provider

This has to be one of the worst services ever offered.

Since I have got this 2 months back I have requested suport 14 times and not once have I heard back from them the network is so inconsistent.

In the past 2 weeks I have been getting no internet the whole time every 5 mins makeing it unusable but they still take money I request suport I hear nothing no matter what I do move the router up down left right at the window nothing keeps saying no internet I work from home and they make it impossible.

Only time I ever heard from them was when I called there call center 6 times in a row and all the man said was it's working just move it around.

I wish there were such things as negative stars they should be shut down.

0
Replies (2)
Rain
Rain's reply25 Aug 2024, 07:00
Official
Hi Louis B.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
LB
Louis B's update08 Sept 2024, 20:31
Reviewer Update
Why is all you do lie? You haven't even been in contact after finally getting in touch with suport they said they will call me back 1 week and nothing and all they say is they can't help you guys are useless I'm canceling I want a refund for all this time.i haven't had network