ZK
Zakithi K
1 reviews | Active since May 2020
26 Aug 2024, 16:02
Worst Service Provider
I am having an issue with being charged a ridiculous amount for serviced I never even used. I am given excuses but no proper explanation. I am being bul**** by Rain into paying for this crazy amount of R11k.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
26 Aug 2024, 16:09Hi Zakithi,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply26 Aug 2024, 16:09
Official
Hi Zakithi,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
ZK
Zakithi K's updateReviewer Update
27 Aug 2024, 01:49I am disputing the same thing here. Are you trying to say that I have been using your services for the past 10 months *******ly, without you noticing? Please make that make sense. I was paying R500 monthly for my wifi, why am I being charged R11k within 10 months? This is emotionally abusing me. How can you use wifi without plugging it? Should it not be powered on for me to use it? How was I connected to it if I was not paying for it? Jesus Christ, it this the type of service you provide, bullying your consumers like we some illiterate ******s?
ZK
Zakithi K's update27 Aug 2024, 01:49
Reviewer Update
I am disputing the same thing here. Are you trying to say that I have been using your services for the past 10 months *******ly, without you noticing? Please make that make sense. I was paying R500 monthly for my wifi, why am I being charged R11k within 10 months? This is emotionally abusing me. How can you use wifi without plugging it? Should it not be powered on for me to use it? How was I connected to it if I was not paying for it? Jesus Christ, it this the type of service you provide, bullying your consumers like we some illiterate ******s?