NP
Nomasonto P
1 reviews | Active since Apr 2022
16 Apr 2022, 10:03
WORST SERVICE PROVIDER‼️‼️‼️😡😡😡
I have never came across such a pathetic service provider in my whole life😡, you keep customers holding for so long on calls🙄, you don't answer emails, you keep responding with "Please DM" us but don't even have the disancy to answer those dms🚮. You guys are useless and I regret ever using rain😒😒
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
16 Apr 2022, 10:06Hi Nomasonto
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply16 Apr 2022, 10:06
Official
Hi Nomasonto
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
NP
Nomasonto P's updateReviewer Update
16 Apr 2022, 10:45Start by fixing our internet connection first because what you guys are doing now just shows that you don't take us seriously. No internet connection for 3 days and no one from your support team even bothers answers calls or emails. On top of the R500 we pay every month for internet, we must now buy airtime and data you get hold of you. You guys are useless mahn nxaaa
NP
Nomasonto P's update16 Apr 2022, 10:45
Reviewer Update
Start by fixing our internet connection first because what you guys are doing now just shows that you don't take us seriously. No internet connection for 3 days and no one from your support team even bothers answers calls or emails. On top of the R500 we pay every month for internet, we must now buy airtime and data you get hold of you. You guys are useless mahn nxaaa
NP
Nomasonto P's updateReviewer Update
19 Apr 2022, 09:51Yes I received a call from one of your support team members and asked them to cancel it for me. She told me she isn't sure when our tower will be fixed. So I was suprised when you sent someone to fix it
NP
Nomasonto P's update19 Apr 2022, 09:51
Reviewer Update
Yes I received a call from one of your support team members and asked them to cancel it for me. She told me she isn't sure when our tower will be fixed. So I was suprised when you sent someone to fix it
NP
Nomasonto P's updateReviewer Update
19 Apr 2022, 10:05Can you tell me when we will be refunded for the days we did not use the router because I was told the funds will be loaded onto our account as credits for our next payment. So since its canceled I'd like to have my money back
NP
Nomasonto P's update19 Apr 2022, 10:05
Reviewer Update
Can you tell me when we will be refunded for the days we did not use the router because I was told the funds will be loaded onto our account as credits for our next payment. So since its canceled I'd like to have my money back