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Belinda O

1 reviews | Active since Apr 2018

08 Dec 2022, 19:37

Worst service in SA

For the past month I have phoned the call centre a lot of times. Every time the same excuses. I am tired of this nonsense. I have 2 routers and1 is always a problem. Rain your services are terrible and I will cancel my contract with you. I have never been treated so bad by a provider in my life. I will make sure no one I Know will deal with you!

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Replies (13)
Rain
Rain's reply08 Dec 2022, 19:46
Official
Hi Belinda.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
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Belinda O's update08 Dec 2022, 20:21
Reviewer Update
Only the ZTE 67EA34 is in Ixia road
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Belinda O's update09 Dec 2022, 17:07
Reviewer Update
ZTE 67EA34 I'm gonna find a nother service provider. It us still going on and off
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Belinda O's update09 Dec 2022, 17:15
Reviewer Update
If I do speed test I only get the highest 12mpb. I'm paying for a 25mpb
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Belinda O's update09 Dec 2022, 17:32
Reviewer Update
Do it from your side, I'm busy
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Belinda O's update09 Dec 2022, 21:32
Reviewer Update
I still can't get in. I'm tired of this nonsense. Get me back up and running now.
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Belinda O's update16 Dec 2022, 18:22
Reviewer Update
Why oh why am I still doing this. Rain please close your doors. I spent most of the day on the phone as I yet again have no network or signal, every person I spoke to tells me something different. Ask management to phone me but NO. NO CLIENT SERVICE TO PAYING CUSTOMERS.
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Belinda O's update17 Dec 2022, 19:04
Reviewer Update
ZTE 67ea34 45 ixia road, Primrose hill. Why ask which router it is. You should know. Nex
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Belinda O's update18 Dec 2022, 13:13
Reviewer Update
  1. You know I'm tired of all the excuses now. This has been on going for over a month now.
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Belinda O's update20 Dec 2022, 09:26
Reviewer Update
When will this be sorted out?????
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Belinda O's update20 Dec 2022, 17:19
Reviewer Update
Not good enough anymore. I don't make you wait for payment. Buy I can not use what I pay for. This is horrible service. On going for the second month now. I want a refund for the services I can't use.
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Belinda O's update23 Dec 2022, 10:21
Reviewer Update
How long do I have to wait for the issue to be resolved?
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Belinda O's update29 Dec 2022, 17:34
Reviewer Update
Had network from the 26th to the 29th now it is off again. WHY do you do that