Worst service from Rain

This is my address and how are you going to assist me as I just got off the phone with a consultant who can barely speak English and was told once again he will escalate my issue to the technical team.im really really upset with you guys

This was response excatly last week just words no action

That was your words last week as well I need action now I'm tired of all the promises .still waiting on communication regarding the arrangement since last week.its time for action now.please send out a technician to my house as I'm tired of doing things over the phone hope I'm not going to have to wait 24-72 hours again and then nothing

I would like to know how long is this going to take? before I receive this email is it 24 hours?72hours?as this has been going on for 2 weeks now

I'll just wait and see and then I'll believe all of this

today is the 16 march its way past 24-48 hours what is going on guys you really starting to **** me off

Bad customer service really

According to my knowledge you told me they will send me an email and not a phone call please forward the number from which the technician is phoning as I find this very strange hey

My cell number is *** my email address is ***

Good day so its the 20th of march today 3weeks since I have been without any internet with a lot of attempts to getting through to you nothing has happened.Your technicians never called or emailed me.im giving you 24 hours to send a technician or I am cancelling my contract with you guys.As i think you guys are not serious about your customers

You are bull****ting me and to your team leader at the call center Michelle who made all these promises on Monday and never got back to me on phoning today again your consultant by the name Rajah told me I am phoning to the call center in India but I have spoken to him for the past 3 weeks.well I went to a walk in centre and got help if only I knew that there was a walk in centre 3 weeks ago already I would not have wasted my airtime, energy and time with your call center as all there is is promises and lies

It's all good no worries I'm taking my device to one of your walk in centres tomorrow but I have to say it has been the most stressful 3 weeks with your call center.You never phoned me only when I phone your consultants would make promises to call back which never happens .I received a call from a technician by the name Mpo on Monday at 14:18 on which I told her him on my way home from work and I'll be at home around 15:00 on which she said I'll call you at 15:30 I waited until 15:50 and then I called the call center back on which the consultant said she's going to find out what is Mpo saying and I waited I phoned back yesterday and the team leader Michelle was off duty I phoned again today only to be told by Rajah that I have reached the call center in India.But like I said to the Network agent who contacted me like 15 minutes ago I'm all good and I thanked her for the call which obviously came after I posted the latest on Hello peter.

I was sorted out at the walk in centre at the Cape Quarter store a big thank you to Sonwabiso Mtsolongo for your excellent service.

Highly appreciated thank you for the 50% of my next invoice