SN
Sandile N

1 reviews | Active since Feb 2020

17 Aug 2020, 07:34

Worst service from an internet service provider.

I bought a Rain SIM through Takealot 5 days ago and I haven't been able to use it because I'm stuck on the face recognition part. There isn't an email address or a phone number to contact them on with regards to this issue. I am disappointed in their poor service. I wouldn't recommend them at all.

0
Replies (2)
Rain
Rain's reply17 Aug 2020, 09:54
Official

Hi Sandile N

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

SN
Sandile N's update17 Aug 2020, 10:24
Reviewer Update
I need assistance asap, i have work to do and I need the internet or else I am going to lose my job. If no one can assist me in the 30 minutes then please don't bother. I'll report you guys for charging me for a service I do bot get and putting my job at risk... this is atrocious.