RR
Rionette R
1 reviews | Active since Dec 2022
07 Nov 2023, 19:56
Worst service!
I collected my 5G router and plugged it in over 36 hours ago and yet it’s still not activated. When I’ve called I’ve been told the matter has been escalated and I should be online within 2 hours and yet here I am. As a new customer I’m not impressed by the service and will be terminating the service. I work from home, I’m not losing my job over Rain.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
08 Nov 2023, 08:17Hi Rionette Raphahlelo.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply08 Nov 2023, 08:17
Official
Hi Rionette Raphahlelo.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
RR
Rionette R's updateReviewer Update
09 Nov 2023, 08:22I provided the details as requested but still nothing has been done.
Please, cancel my subscription I’d like my money back. I’ll return the router to the store I collected it at. This is not worth the headache it is causing me.
Please, cancel my subscription I’d like my money back. I’ll return the router to the store I collected it at. This is not worth the headache it is causing me.
RR
Rionette R's update09 Nov 2023, 08:22
Reviewer Update
I provided the details as requested but still nothing has been done.
Please, cancel my subscription I’d like my money back. I’ll return the router to the store I collected it at. This is not worth the headache it is causing me.
Please, cancel my subscription I’d like my money back. I’ll return the router to the store I collected it at. This is not worth the headache it is causing me.
RR
Rionette R's updateReviewer Update
09 Nov 2023, 17:07PSA- everyone writing about your bad experiences just be aware that Rain will absolutely reply to your review, within seconds, they’ll ask for your details but that’s where it ends.
I’m also convinced that everyone writing good reviews about Rain is an actual Rain employee.
Good luck everyone! I cancelled and am taking my hard earned money to a business that actually cares about their clients.
I’m also convinced that everyone writing good reviews about Rain is an actual Rain employee.
Good luck everyone! I cancelled and am taking my hard earned money to a business that actually cares about their clients.
RR
Rionette R's update09 Nov 2023, 17:07
Reviewer Update
PSA- everyone writing about your bad experiences just be aware that Rain will absolutely reply to your review, within seconds, they’ll ask for your details but that’s where it ends.
I’m also convinced that everyone writing good reviews about Rain is an actual Rain employee.
Good luck everyone! I cancelled and am taking my hard earned money to a business that actually cares about their clients.
I’m also convinced that everyone writing good reviews about Rain is an actual Rain employee.
Good luck everyone! I cancelled and am taking my hard earned money to a business that actually cares about their clients.