WORST SERVICE EVER..AND IT CONTINUES

Worst ever service New device replaced after 4 weeks. SET IT UP AND STRUGGLE 4 HOURS. STILL NOT WORKING AT ALL. THE WONDERFUL CHATBOT CANT EVEN TELL YOU THAT A NEW DEVICE WILL TAKE 24 HOURS TO ACTIVATE. SO RATHER CALL THESE PEOPLE IF YOU WANT ANYTHING DONE. AT LEAST THEY CAN SEN EMAILS "WE ARE HERE TO HELP" I JUST CANT FIND THE HELP YET BUT ANOTHER PREMIUM IS PAID!!!!!!!!

SO NOW I NEED TO WAIT UNTILL MONDAY OR TUESDAY BECAUSE THEY ARE ESCALATING IT-AGAIN....( THEY ESCALATED FROM THURSDAY!!!!!)

THE MOMENT I SAID I AM TAKING IT TO HELLO PETER I GOT A CALL FROM THEIR SIDE...ANYWAY..ITS STILL NOT WORKING...WHY SHOULD A BIG COMPANY WORK OVER A WEEKEND.