Worst Service Ever, Rain's Customer query system is the worst I have ever come across!!!

worse customer service experience ever,, they are so outdated with communication and yet they are a telecomm business. My service was temporarily suspended , and to get it connected I needed to make payment, which I did , using there web portal. assuming the services will be up and running immediately. not the case !!! it has been 3 days now and i must have logged over 10 queries via their web portal and attached the proof of payment,, but each time I get a new rain employee with difficulties seeing i have attached the proof of payment. I tried calling them but they only have 2 departments, queries and sales. all the agents gave us different stories but none were able to resolve the issue or put me through to a human being that works in the accounts department!!!!! 3 days still stuck!!! going circles with the *********** staff and not getting through to the correct department or to someone in management that might have the skills to read the proof of payment and re connect my service!!!! hopefully they have someone monitoring hello peter that can get this sorted