WORST SERVICE EVER - MONEY *****ERS

WORST SERVICE EVER - PLEASE DON'T EVER WASTE YOUR TIME SUBSCRIBING TO THEM.

On the 1st of March 2022 after trying 7 days to get a stable connection on the 5G network I cancelled my rain service to rather get fibre (best decision ever). After phoning rain about 5000 times the service was finally cancelled on the 09 March 2022. The lady I spoke to promised me that I won't get billed for the time since I requested the cancelation till the actual cancelation date. Please go listen to your recorded calls as you so kindly remind me of every time I phone. Today my account was billed for these days. Needless to say NO ONE phoned me for collecting the router. Also as promised the refund will be processed once the router is collected. So now you just take your sweet time not worrying to collect the router because then you don't have to refund. You can just go ahead and kind of ***** people's money. 1st in line to deduct money but can't fulfill your own promises. I WANT MY MONEY BACK. I'm tired of the same story for a month now that someone will phone me blah blah blah. I'm still waiting for that phone call.

I want this router collected and I want my money refunded. BTW, thank you for the most pathetic service I've ever received in my entire life, Not even once did someone try to help - just the same old typed out words every agent learns and repeats like parrots.